FAQ

Do you sell wholesale?

Yes, we’d love to stock your shelves. Please email us at sales@ivajean.com for pricing information.

Where can I find a store that carries your Rain Cape?

For a full list of our online and retail carriers, you can visit our Retailers page.

Do you ship internationally?

Yes, we ship using USPS Priority Mail. You are responsible for all shipping, customs and duties costs – and depending on your location, delivery can be expected to take up to three weeks.

What is your return policy?

We have a 30 day return policy, no questions asked on all unused merchandise. We will refund the full price of your order excluding shipping. For domestic (US) returns please email us at sales@ivajean.com. We are unable to offer return shipping on International returns due to customs. Refunds and returns are processed on a weekly basis. Once your return has been processed, we will refund money to your credit card or paypal account and send a USPS Priority Mail shipping label for your use via email. If you choose to mail the package yourself, please send to our shipping address: Iva Jean, LLC c/o Ann DeOtte 95 Yesler Way, Floor 2, Seattle, WA 98104 USA

Why are your products so expensive?

We believe in buying less and buying better. Our products are constructed in the USA (nore specifically, right here in Seattle’s SoDo neighborhood); produced in boutique quantities to avoid wasted inventory; and made of high quality fabrics and materials.

What size do I need? Please note that the measurements below are for the actual skirt and blouse, not the wearer.

// REVEAL SKIRT

Size Waist Hips Length*
0 25 3/8″ 37 1/2″ 23 3/4″
2 26 3/8″ 38 1/2″ 23 3/4″
4 27 3/8″ 39 1/2″ 23 3/4″
6 28 3/8″ 40 1/2″ 23 3/4″
8 29 3/8″ 41 1/2″ 23 3/4″
10 30 3/8″ 42 1/2″ 24 1/4″
12 31 5/8″ 43 3/4″ 24 1/4″
14 32 7/8″ 45″ 24 3/4″
16 34 5/8″ 46 3/4″ 24 3/4″

If between sizes, size down as the fabric has stretch.
*Measured from waist to hem at back center

// DAILY BLOUSE

Size Chest Shoulder to Shoulder Length*
XS 39 1/4″ 16 3/4″ 21 3/4″
S 41 1/4″ 17 1/4″ 22 3/8″
M 43 1/4″ 17 3/4″ 23″
L 46 1/4″ 18 1/2″ 24 1/8″
XL 49 1/4″ 19 1/4″ 24 3/4″
XXL 52″ 20″ 25″

*Measured from neck to hem at center back.

Will you be offering the Rain Cape or Two-way Reflective Vest in more than one size?

Not at the moment – this is a boutique run, but we hope to add additional sizes and colors down the road.

Will you be offering the Rain Cape in more than one color?

We currently offer our water resistant Rain Cape in silver and yellow. Our waterproof versions will be available for pre-sale in January and come in tan and olive.

Will you continue to grow your line?

Our team is always working on new ideas. We hope to continue new products throughout the year.

How do I care for my garments?

Rain Cape – Cold water wash on a delicate cycle. Hang to dry. Two-way Reflective Vest – Cold water wash on a delicate cycle. Hang to dry. Reveal Skirt – Warm water wash. Lay flat to dry. Daily Blouse – Cold water wash. Tumble dry low.

Is the Rain Cape waterproof?

The Rain Cape is water resistant and perfect for riding in light to medium rain. Our waterproof version will be available for pre-sale in early 2013.

Does the Rain Cape hood fit with a helmet?

Yes. The Rain Cape’s hood is designed to work with most helmets and without.

Does the Rain Cape work with dropped handlebars?

The Rain Cape is designed to work with most bike set ups – working with cruisers, upright and dropped handlebars.

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